Privacy policy

Information we may collect

We may collect your name, contact details, service address, enquiry details, correspondence, and information reasonably needed to confirm authority to access a property, vehicle or security system.

Why we use it

Information may be used to respond to enquiries, assess and provide services, prepare quotes or records, receive payment, manage complaints, meet legal obligations, and protect people and property.

Security information

Please do not send keys, alarm codes, access credentials or other sensitive security information by email unless specifically requested through an agreed secure method.

Disclosure and retention

We may disclose information to service providers where reasonably necessary to operate the business or comply with law. We retain information only as long as reasonably required for business, safety, record-keeping and legal purposes.

Access, correction and contact

You may ask to access or correct personal information we hold about you. Contact admin@ashtonlocksmiths.com or call +61 7 2116 0033.

Last updated: 28 September 2026.